Free Country Return Policy:
Free Country offers a 30 day Return Policy for products purchased through our website. You may return an item, for any reason, as long as it is unworn, unwashed with all original tags and labels still attached to the item(s) within 30 days of purchase for a full refund (less original shipping costs).
Note: Personalized (embroidered) and items marked "Final Sale" are not returnable.
HOW TO RETURN (IT'S EASY!)
|Step 1: Locate your packing slip
and fill out return form
|Step 2: Pack up item(s)
and include your packing slip
|Step 3: Ship via pre-paid UPS
label and receive refund in 14 days.
THINGS TO KNOW
WHAT IS THE RETURN COST? We provide a prepaid flat rate UPS shipping label. The flat rate of $8 will be deducted from your final refunded amount. Note: Original shipping fees are non-refundable
WHEN CAN I RETURN? Returns are accepted within 30 days of the purchase date.
DO YOU HAVE A HOLIDAY RETURN POLICY? Yes! Purchases made from November 1st to December 24th may be returned up to January 31st of the following year.
WHERE CAN I RETURN? Bring your return to your nearest UPS drop off location
WHEN DO I GET MY REFUND? After we receive your package, we will inspect to verify its contents to ensure it is unworn and in original condition. We will then credit back your original payment method within 14 days of receipt.
HOW DO I MAKE AN EXCHANGE? Items may not be exchanged, however you may return an item(s) to receive a refund and place a new order to replace the item you wish to return.
WHAT DO I DO IF I WANT TO RETURN AN ITEM PURCHASED AT ONE OF YOUR RETAIL PARTNERS? If you purchased your item(s) from one of our retail partners Click Here
HOW CAN I RETURN AN ITEM(S) PURCHASED AT ONE OF YOUR POP-UP STORES? Items purchase at one of our Pop-up stores must be returned to that location.
GET YOUR PREPAID LABEL HERE: